Legal
Terms of Service
These terms cover proposal packages provided by Bid Packages, a service operated by AgentStack Media (“we”, “us”). By ordering a package or requesting a free sample, you (“the client”) agree to them.
1. What we provide
We prepare draft proposal materials for a solicitation you choose: a compliance matrix, technical and price volume drafts, past performance narratives based on facts you supply, and a checklist of representations and certifications. Exact contents for each package are described on our home page and in any written quote.
2. Your responsibilities
- You supply the solicitation, any amendments, and accurate company facts, past performance and prices.
- You review the entire package, correct anything inaccurate, and decide whether to bid.
- You sign and submit the proposal yourself. We do not access SAM.gov, bid portals or your accounts, and we do not submit on your behalf.
- You are responsible for the truth of everything you submit. Knowingly false statements to the U.S. government can violate the False Claims Act (31 U.S.C. § 3729).
- You decide and certify your own small-business size status; we don’t make size determinations.
- We can’t accept CUI (Controlled Unclassified Information) or export-controlled files.
3. No promise of award
We do not promise or represent that any proposal will be selected or awarded. Award decisions are made solely by the buying agency.
4. Fees
Packages are sold for the flat fees shown on our pricing section or in a written quote. We do not charge any fee that depends on whether you win, and we never take a percentage of a contract award. Complex, multi-volume or rush work (due in under 7 days) is quoted in writing before work starts.
5. Delivery and revisions
Delivery times start once we have the solicitation and a complete intake. If required facts are missing, we will tell you what is needed and the clock starts when we receive it. Each package includes one revision round.
6. Payment
Card payments are processed by Stripe. We do not receive or store your full card number.
7. Refunds and cancellations
One-off packages ($699 state/local, $749 federal, or any written quote).
We refund you in full, to your original payment method, if:
- we decline the work;
- we cannot prepare a complete package from the solicitation and the company facts you give us, and we tell you so instead of inventing facts; or
- you cancel before we start drafting.
Once drafting has started, the fee is earned. There is no refund if you later decide not to bid, if you are not awarded the contract, or if you are unhappy with on-time work (each package includes one revision round for that).
If we miss the delivery window we set — 48 hours for a state or local package, 72 hours for a federal package, starting when we have the solicitation and a complete intake — we refund you in full. Late or missing facts, late approvals, or a government amendment that requires a rewrite do not count as a missed delivery; we will tell you the new window when that happens.
If the issuing agency cancels or withdraws the solicitation before we start drafting, we refund you in full. If that happens after we have started drafting and before we deliver, we do not cash-refund the fee; we credit it toward another package for 12 months and give you any work already done. After we have delivered the package, the fee is earned.
Duplicate or mistaken charges are refunded in full once we confirm them.
Monthly Bid Desk ($1,099 per month for two packages).
You may cancel any month. Email [email protected] before the next renewal and the plan stops at the end of the current billing period. We do not refund the current month. Unused packages do not roll over to a later month.
Each package in the plan follows the same refund rules as a one-off package. If we miss the delivery window on one package, we refund $549.50 (half the monthly fee) for that package, or, at your choice, deliver a replacement package. If we miss the window on both packages in the same month, we refund the full monthly fee.
For any refund question, email [email protected]. Approved refunds go back to the original payment method.
8. Confidentiality
We keep your solicitation materials, pricing and company documents confidential and use them only to prepare and support your packages. See our Privacy Policy.
9. Ownership
Once paid, the delivered package is yours to edit, submit and reuse.
10. Not legal advice; no affiliation
We are not a law firm and do not provide legal, accounting or tax advice. Bid Packages is an independent private service and is not affiliated with or endorsed by any government agency.
11. Contact
AgentStack Media, Bid Packages
10265 Rockingham Dr Ste 100 PMB 6032, Sacramento, CA 95827
[email protected]